LuxStore organic period products FAQs

LUXStore Help Centre

All of your questions answered

LUX FAQs

How do I set up an account?

What does my account help me do?

What methods of payment are accepted?

How may I cancel my subscription?

How will products be delivered to me?

How does my subscription work?

Will my subscription plan renew automatically and if so, when will it renew?

If I am a wholesaler, can I still place orders?

Can I make changes to the number of pads I receive in a pack?

Do I pay for shipping?

When will I receive delivery of my product?

Can I change the frequency of delivery?

Do you deliver worldwide?

Will my order fit through my letterbox?

Why sanitary pads and not tampons?

What are our sanitary pads made of?

What’s so special about organic cotton?

How are we different from our competitors?

Why does it matter whether you use a synthetic pad or a cotton pad?

Is it true that synthetic pads are made of plastic?

Are organic cotton pads absorbent?

How frequently should you change your pad?

If you suffer from skin irritations and dermatitis; will organic cotton pads help?

Should you flush pads after you have used them?

What do we mean when we say our products are created from a sustainable supply chain?