FAQS

Section 1  - Your account

Easy. Simply select the product you wish to purchase then follow the prompts to sign up, you will be required to enter your details such as email address, first and last name, delivery and billing address and payment information. You will be prompted to create a password. Once your account is created you can access it by selecting Login on the LuxStore Homepage andentering your username and password.Your username is your email address.

A few things, you can check your account to: - track the progress of your order, - update your delivery and billing address, - make changes to your product selections, - update your payment details, and - change your password You could also refer a friend to sign up to our products.

Section 2 - Payments

Stripe is our preferred mode of payment. It is a fully protected safe and secure payment gateway that enables flexible payment features.

Much as we hope you will love our products won’t leave, yes, you are able to cancel your subscription at any time. Just log into your account to cancel your subscription there.

Your products will be mailed to you via the Royal Mail service from our warehouses in England. This we have found to be the most cost effective way of delivering to our customers.